Logistics Operations FAQ & Knowledge Center
Clear, detailed answers regarding MASAR Land Transport ERP, telematics, e-waybills, and trip accounting.
Everything You Need to Know Before and During Onboarding
Questions organized into categories for fast, easy navigation.
General & Operations
Overview of the platform and onboarding prerequisites.
-
What is MASAR and how does it differ from standard GPS apps?
Standard GPS apps merely display vehicle coordinates on a map. MASAR is an end-to-end transport ERP integrating vehicle movement with cargo waybills, diesel burn auditing, driver trip allowances, tire wear, and tax invoicing in one unified system.
-
Do we need to replace our existing truck GPS trackers?
In most cases, no. MASAR supports communication protocols from over 95% of standard commercial telematics devices in use today.
Fuel, Waybills & Trip Costing
Details regarding trip cost calculations, e-waybills, and hauler payouts.
-
How does MASAR detect diesel fuel fraud?
The system matches real GPS kilometers driven against fuel card receipts and standard burn rates per 100 km, taking into account cargo tonnage and route profiles to flag any irregular consumption.
-
How does the platform accelerate receivables collection?
Upon cargo discharge, the driver uploads a signed, stamped e-POD immediately via the mobile app, triggering electronic invoice generation for the shipper without waiting days for paper returns.
Security, Tires & Workshop Maintenance
Data protection standards and serial tire tracking.
-
How does tire serial tracking work?
Each tire is recorded by its unique serial number, mapped to an exact axle position on the tractor or trailer, with odometer miles and tread depth wear recorded to prevent theft and premature wear.
-
Is our commercial waybill and rate data secure?
Yes, all data is encrypted using banking-grade AES-256 protocols and stored on secure cloud servers. Your company retains full, exclusive ownership of your data.
Make Transportation & Shipping Easier with Masar
Start organizing your company operations today and bring absolute clarity to daily shipments and dispatch.
Request a Demo